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* Free Shipping on Online Orders Over $49 Offer available online only. Receive FREE ground shipping on your merchandise order of $49 or more on qualifying, in-stock products (excluding taxes) made at pennstateind.com. Ends December 12, 2023 at 11:00 AM EST only. Offer redeemable for online purchases only. Offer not valid for prior purchases, mail orders, or phone orders. Offer only applies to ground shipping in the contiguous 48 states. Offer not valid for Alaska, Hawaii, Puerto Rico, Virgin Islands, or for international orders including Canada and Mexico. Additional shipping charges apply for express shipping.

Home > Help Center > Contact Us > Technical & Product Support

Technical & Product Support

Our experts are here to help you

As a 2nd generation family owned business started in 1936, we pride ourselves on our family legacy of hands-on committment to our customers. That's how we've helped and supported hundreds of thousands satisfied woodworkers pursue their woodworking passion.

We are woodworkers who can help solve your unique woodworking question or problem. If you need assistance choosing a product or a tool for a particular job, or have a question about using Penn State Industries products , we are always available to you. If calling with general questions about a particular product, please have the item number and description ready when calling.

Please (and we can't believe we have to say this) do not call for technical support while operating a moving vehicle.

If calling about an issue that is happening with a product you are trying to use, please have that product in front of you when calling. This will help us to ask diagnostic questions and try to troubleshoot the issue directly. Please do not call about diagnosing a product issue with the product not in your possession; or accidentally left: out in the workshop, at home while you are at a doctor's appointment, or at home while visiting family out of state. Thank you.