*Receive FREE ground shipping on your merchandise order of $59 or more on qualifying products, In stock products** (excluding taxes) made at pennstateind.com between 11/21/18 at 4:00pm EST 12/13/18 at 11:00am EST only. Offer redeemable for online purchases only. Offer not valid for prior purchases, mail orders or phone orders. Offer not valid in conjunction with any other promotions, discounts or offers. Offer only applies to ground shipping in the contiguous 48 states. Offer not valid for Alaska, Hawaii, Puerto Rico, Virgin Islands or for international orders including Canada and Mexico. Additional shipping charges apply for express shipping. Does not apply to Ground Rush Processing orders and Ground Rush Processing may not be available during this promotion. Applies to in-stock items only. **Offer not valid for oversized or special delivery items containing weight and/or size restrictions including Turncrafter™ lathes and more. (See our website for a full list of FREE shipping eligible products.)
you shop at Penn State Industries, your satisfaction is always
guaranteed. In the event you do need to return, refund or
repair an item you purchased from us, we want to make it as easy as
possible. Just call our Customer Service department if you are
returning an item for any reason including: refunds, repair,
credit, etc. You will be issued a return authorization number (RMA)
which must appear on the outside of your return carton.
Please have your invoice handy when contacting us.
All returns must be shipped pre-paid.
Items being returned for a refund must be packed in the
Include a copy of your invoice.
Clearly state the reason for your return in writing.
Items being returned for full credit must be in
re-saleable condition, packed in the original box with a copy of your
invoice. A full refund (less shipping) will be remitted within 30 days
of our receipt, subject to our inspection of the product. Products
returned after 30 days must be authorized and are subject to a
We do not exchange products you ordered in error. You need to return the
item for credit and purchase the correct item.