*Offer available on-line only. Excludes E-gift cards. Not valid for mail or phone orders and cannot be applied to previous or pending orders. 10% off your online merchandise order will automatically apply to your order at checkout. Offer valid through 4:00 p.m (Eastern), Friday, May 24, 2018. Offer cannot be combined with any other discount, offer, promotion or coupon code; If your order qualifies for this 10% off online discount, then we will not display a coupon code box at checkout. Discount applies to orders before shipping & sales tax. Maximum redeemable discount is $60. Penn State Industries reserves the right to cancel any order due to unauthorized, altered or ineligible use of discount.
you shop at Penn State Industries, your satisfaction is always
guaranteed. In the event you do need to return, refund or
repair an item you purchased from us, we want to make it as easy as
possible. Just call our Customer Service department if you are
returning an item for any reason including: refunds, repair,
credit, etc. You will be issued a return authorization number (RMA)
which must appear on the outside of your return carton.
Please have your invoice handy when contacting us.
All returns must be shipped pre-paid.
Items being returned for a refund must be packed in the
Include a copy of your invoice.
Clearly state the reason for your return in writing.
Items being returned for full credit must be in
re-saleable condition, packed in the original box with a copy of your
invoice. A full refund (less shipping) will be remitted within 30 days
of our receipt, subject to our inspection of the product. Products
returned after 30 days must be authorized and are subject to a
We do not exchange products you ordered in error. You need to return the
item for credit and purchase the correct item.