Shipping and Delivery

Shipping Policies

All Penn State Industries machines and accessories are shipped by UPS or USPS for your convenience. We reserve the right to ship by any carrier at our discretion. If you require a specific carrier, please note it in the "comments" section at the end of your order. Note: Please supply a street address for your deliveries if you are requesting UPS shipping. UPS cannot deliver to Post Office Boxes.

A minimum of $9.95 shipping and handling fee is charged for any shipment.

Shipping charges for machines and accessories are listed in our catalog along with product pricing. Prices are for standard ground deliveries within the continental U.S. excluding Hawaii, Alaska, and Puerto Rico. Call or email us for shipping charges to other destinations. Machinery stating "FOB Philadelphia" -- we will contact you via phone, fax, or email as to the specific charge prior to processing your order.

Explanation of Shipping Options

Domestic Shipping

Domestic Shipping charges are computed based on our minimum shipping charges and per-package shipping on selective items. Ground and Air shipping options are available. We reserve the ability to ship the "best way" for any shipment ie. - by UPS or USPS. If you want your order shipped by a particular carrier, please identify it as such in the order comments.

Ground Shipping

The Ground shipping selection applies the higher of our minimum ground shipping charge of $9.95 or the combined shipping charge for all items included in your order. Note that items that are greater than the $9.95 minimum are indicated in the shipping tab of the product page and are also notated in the shopping cart. The minimum charge of $9.95 will be applied for any order unless FREE shipping is specified.

We will make every effort to ship parts and accessories within 1-3 business days of your order

International Shipping

Certain products such as waxes, finishes, machinery, etc., may only be shipped ground UPS, which makes it impossible for us to ship outside the continental United States. We reserve the right to ship or not to ship certain products to international destinations. Freight charges listed in our catalog are for shipments within the continental United States only.

Please note our policies regarding products sold to international customers:
The Penn State Industries' warranty for products sold outside the USA are the same as for products sold in the continental United States, with the following exceptions:

1) All shipping costs will be the responsibility of the buyer including, but not limited to: freight costs for the original product, warranty repairs, service, exchanges, product returns, and spare parts.

3) The buyer is responsible for clearing customs, brokerage fees, duty, taxes, and other applicable import expenses.

4) Since back orders would be shipped at customers expense, we will cancel any back orders and the customer should re-order the item(s) on their next PO.

5) All payments must be paid in U.S. dollars via wire transfer, credit card, certified check or PayPal (PayPal available online only).