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Shipping and Delivery

Shipping Policies
Explanation of Shipping Options
International Shipping
2011 Holiday Shipping Schedule




Shipping Policies

All Penn State Industries machines and accessories are shipped by UPS or USPS for your convenience. We reserve the right to ship by any carrier at our discretion. If you require a specific carrier, please note it in the "comments" section at the end of your order. Note: Please supply a street address for your deliveries if you are requesting UPS shipping. UPS cannot deliver to Post Office Boxes.

A minimum of $7.95 shipping and handling fee is charged for any shipment.

Shipping charges for machines and accessories are listed in our catalog along with product pricing. Prices are for standard ground deliveries within the continental U.S. excluding Hawaii, Alaska, and Puerto Rico. Call or email us for shipping charges to other destinations. Machinery stating "FOB Philadelphia" -- we will contact you via phone, fax, or email as to the specific charge prior to processing your order.

Explanation of Shipping Options

Domestic Shipping

Domestic Shipping charges are computed based on our minimum shipping charges and per-package shipping on selective items. Ground and Air shipping options are available. We reserve the ability to ship the "best way" for any shipment ie. - by UPS or USPS. If you want your order shipped by a particular carrier, please identify it as such in the order comments.

Ground Shipping

The Ground shipping selection applies the higher of our minimum ground shipping charge of $7.95 or the combined shipping charge for all items included in your order. Note that items that are greater than the $7.95 minimum are indicated in the shipping tab of the product page and are also notated in the shopping cart. The minimum charge of $7.95 will be applied for any order unless FREE shipping is specified.

We will make every effort to ship parts and accessories within 2-5 days of�receiving your order. (Subject to product availability.) When ordering within the continental United States, you can expect delivery within seven to ten business days. Certain items are drop shipped from the original manufacturer and may take somewhat longer.

Air Shipping Options

Our shopping cart allows you to select three expedited shipping options: �

International Shipping

We will compute the shipping charges by USPS, and UPS and email you to advise you of the actual shipping charges.

Certain products such as waxes, finishes, machinery, etc., may only be shipped ground UPS, which makes it impossible for us to ship outside the continental United States. We reserve the right to ship or not to ship certain products to international destinations. Freight charges listed in our catalog are for shipments within the continental United States only. For quotes on freight charges to international destinations call, email, or fax us.

Please note our policies regarding products sold to international customers:
The Penn State Industries' warranty for products sold outside the USA are the same as for products sold in the continental United States, with the following exceptions:

1) All shipping costs will be the responsibility of the buyer including, but not limited to: freight costs for the original product, warranty repairs, service, exchanges, product returns, and spare parts.

2) Penn State Industries will only ship at the buyer's expense by UPS 1st or 2nd day air. (UPS Ground to Canada is also available).

3) The buyer is responsible for clearing customs, brokerage fees, duty, taxes, and other applicable import expenses.

4) Since back orders would be shipped at customers expense, we will cancel any back orders and the customer should re-order the item(s) on their next PO.

5) All payments must be paid in U.S. dollars via wire transfer, credit card, or certified check.

Certain products such as waxes, finishes, machinery, etc., may only be shipped ground UPS, which makes it impossible for us to ship outside the continental United States. We reserve the right to ship or not to ship certain products to international destinations. Freight charges listed in our catalog are for shipments within the continental United States only. For quotes on freight charges to international destinations call, email, or fax us. Please note our policies regarding products sold to international customers: The Penn State Industries' warranty for products sold outside the USA are the same as for products sold in the continental United States, with the following exceptions: 1) All shipping costs will be the responsibility of the buyer including, but not limited to: freight costs for the original product, warranty repairs, service, exchanges, product returns, and spare parts. 2) Penn State Industries will only ship at the buyer's expense by UPS 1st or 2nd day air. (UPS Ground to Canada is also available). 3) The buyer is responsible for clearing customs, brokerage fees, duty, taxes, and other applicable import expenses. 4) Since back orders would be shipped at customers expense, we will cancel any back orders and the customer should re-order the item(s) on their next PO. 5) All payments must be paid in U.S. dollars via wire transfer, credit card, or certified check.

2011 Holiday Shipping Schedule

Holiday Schedule
Holiday Shipping Dates.
Get it by Christmas
Order by the dates below so everything arrives on time

UPS Ground Deliveries:
Last ground delivery before Xmas is on 12/23

Order before Noon
Eastern Standard Time on:

To assure your order is received by 12/23 (ground delivery by UPS or USPS) please order by the dates per state below.

WA, OK(2), ID(2), MT, ND, NV, CA, NM, TX(3),HI, PR

Dec 12 (4)

SD, WY, NE, CO, OK, AR, MS, LA, AZ, AK

Dec 13 (4)

MN, WI, IA, IL, KS, MO, AL, GA, FL

Dec. 14

ME, NH, VT, MA, RI, NY, OH, IN, WV, NC, SC, TN, KY, MI

Dec 15

PA(1), NJ, CT, DE, MD, VA(1)

Dec. 16
(1) Locations in Western PA and Western VA may take an extra day
(2) Certain rural locations may take an extra day
(3) Some areas of Texas may arrive a day earlier
(4) USPS may arrive a day earlier & delivers 12/24

Air Deliveries:

Last air delivery before Xmas is on 12/23

Order before Noon
Eastern Standard Time on

Third day air delivery by 12/24

(not guaranteed by UPS)

Dec 20

Second day air delivery by 12/24

Dec. 21

Next day air delivery by 12/24

Dec. 22

On-Line Gift Cards

Order before Noon
Eastern Standard Time on

For Email delivery to recipient by 12/24

Dec. 23

International & Canada Orders

Order before Noon
Eastern Standard Time on

USPS Priority Mail International to recipient by 12/24

To guarantee delivery please order as soon as possible.
Please allow 20 days for delivery.

Dec. 2

Economy Ground Deliveries

Order as soon as possible
Economy Ground packages should arrive between 5-10 business days. These packages are not guaranteed to arrive by Christmas.
  • Due to our holiday season volumes and carrier loads, we suggest you place your order early this holiday season. As a guide, use the above chart for placing your orders: (order earlier if possible to assure delivery by 12/24)
  • Our tracking system is available on our site the day after your order ships. You can track your order either from the email notification or from the order tracking button at the top of our web site.
  • Note that noon 12/22/2011 is the last day we will accept orders this year (note that this will not guarantee delivery before Christmas unless you request expedited shipping, i.e. UPS next day or 2nd day).
  • UPS will be delivering standard packages on 12/23
  • Orders placed after noon 12/23/11 or later will be charged but not shipped until after the new year, 1/2/12 or later.

WE ACCEPT

VISA, MasterCard, American Express, Discover, and PayPal

Online prices and selection generally match our online catalog, but may vary.
Prices and offers are subject to change.
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